Whether you’re repaying the student loan early or having difficulty to make monthly payments, here is how to make contact with the company:
- Sign in your web Great Ponds account so you can almost consider and you will take control of your college loans.
- Telephone call (800) 236-4300 Monday using Tuesday away from 7 a good.m. so you’re able to nine p.meters. Central Time.
- Fill in a questionnaire toward Great Lakes’ contact form in order to consult contact via email.
- Post faxes so you’re able to (800) 375-5288.
- Publish send so you’re able to Higher Lakes, P.O. Field 7860, Madison, WI 53707-7860.
Stay on better of your own Great Lakes figuratively speaking to keep her or him into the a great reputation and you may cover on your own from charge, harm to your credit score, or even student loan standard otherwise salary garnishment.
Definition & Samples of Great Lakes College loans
Great Ponds Student loans was a student-based loan servicer that deals to the U.S. Agencies out of Training. Since a servicer, the firm accounts for providing consumers manage asking and you may repayments having government student loans. Great Ponds Student education loans covers almost 18% of the many federal student loan membership.
Discover how your education loan account are assigned to High Lakes College loans and how to work at the company to cope with your loan repayment.
What is High Lakes Student education loans?
High Lakes Educational Financing Attributes is based when you look at the Madison, Wisconsin-a portion of the Higher Ponds region-although it now offers student loan servicing across 24 hour payday loans Grand Forks North Dakota the country. It is among half dozen individual companies that bargain towards You.S. Department away from Education to deal with the latest billing out-of government student education loans.
High Ponds the most commonly-tasked student loan servicers. At the time of the very last questionnaire, Higher Lakes was assigned 18% of the latest education loan volume, the most significant portion of college loans.
High Ponds Student loans is a joint venture partner of Nelnet Diversified Choices, LLC. Nelnet alone handles 12% regarding federal student loan profile.
Just how Higher River College loans Performs
For those who have federal figuratively speaking, you will be instantly tasked that loan servicer that will carry out your account and you will repayments.
After the Education Service works closely with their university so you’re able to procedure their student loan consult and you can shell out the income, your account try passed out to financing servicer instance Great River Figuratively speaking. You don’t get to decide which servicer you’re tasked.
Servicers must get in touch with you once they’ve been allotted to take control of your financing, generally speaking adopting the earliest percentage of one’s education loan disbursement. This servicer is then your own part off get in touch with for everyone issues about your college loans, regarding earliest recharging to the latest fee.
It will be easy for the membership become transferred to a good new servicer. If that happens, the fresh new servicer is required to contact both you and notify you of one’s changes. You can always look at your most recent servicer in your Government College student Support account.
1st, because you won’t need to pay back their figuratively speaking while you’re during the college or university, it is possible to only have to contact Higher Ponds College loans in the event that have questions otherwise have to look at your balance. As soon as your payment several months kicks when you look at the, Higher Lakes offer:
- Help if you find yourself stressed paying
- Choices to change your installment package, and to a living-determined repayment package
- Apps to possess student loan deferment or forbearance-a couple of a means to suspend or reduce your repayments briefly
- Advice on whether or not government student loan combination is right for you, and the ways to finish the procedure in case it is
Always discover interaction from your education loan servicer. It could incorporate big date-delicate information, like alerts off overlooked costs otherwise delinquency.
If there is any matter about whether the communications you’ve received try genuine, it is possible to view. See and log into their Federal Beginner Services membership to view your government education loan details, as well as your servicers per loan.